Association Membership Recruitment and Retention Services
Outstanding record of expanding client membership
Retention rates that consistently outperform association industry average
Positive membership growth rates for all clients
Consistent high-quality personalized member service
EAI clients have between 500 and 6,000 individual members and all have realized significant membership growth under our administration.
EAI client organizations outperform the association industry in membership growth:
- In many medical associations, the population of members is actually declining. However, our clients have experienced a sustained 4% average membership growth rate over the past ten years.
- Member satisfaction is a high priority at EAI. This strategy has produced an average retention rate of 93% for EAI clients, significantly higher than the 86% average national median retention rate.
One of the most important measures of your association’s vitality is its membership growth – the compound result of recruitment and retention. Building client membership is a core benefit of EAI management.
EAI has extensive experience in developing and executing successful membership recruitment and retention campaigns. We’ll work closely with your organization to evaluate the effectiveness of established programs and explore new opportunities.
Our recruitment and retention capabilities include a needs assessment to determine the programs and services of greatest importance to your members, opinion surveys to help measure perceptions about the association and its competitors and focus group research to determine the interests and motivations of potential and current members.
In addition, friendly and efficient member service is vitally important to recruitment and retention and EAI staff goes the extra mile to make sure all current and prospective members are treated with the utmost respect and highest degree of professionalism.
International Outreach Solutions for Associations
Exceptional record of building international membership
Comprehensive access to international markets
EAI manages international associations with governing boards and members spanning multiple continents. Our staff is experienced in coordinating international relationships and handling the numerous details necessary to facilitate your successful international event.
We are sensitive to the way business operates in other cultures. Because we routinely work with individuals and organizations from other countries and cultures, we offer the resources, experience and ability to create relationships with affiliated country organizations, chapters and international members.
EAI international outreach capabilities include recruiting and retaining international members, managing international conferences and meetings, partnerships with international organizations and simultaneous translation for conferences, workshops and training.